Lavender Nguyen

Core UX Writer at Booking.com

Author of articles

Lavender Nguyen is a Freelance Content Writer focusing on writing well-researched, data-driven content for B2B commerce, retail, marketing, and SaaS companies. Also known as an Email Marketing Specialist, she helps ecommerce B2C brands develop high-converting, customer-focused email strategies.

Sales collaboration guide

Talent wins games, but teamwork and intelligence win championships.”- Michael Jordan

Customer churn: what it means, examples and calculations

If your retention is poor than nothing else matters

Complex sales: what is it? [+Examples]

“Knowing what must be done does away with fear.” – Rosa Parks

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