Refund Policy

All purchases for Revenue Grid subscription Services ordered from Avora Holdings Ltd., Delaware Corporation (d/b/a/ Revenue Grid) are final once the Subscription period has started for the customer. 

We offer a 30-day free evaluation trial to ensure that the Services meet your requirements and provide the necessary functionality for your environment. 

We require a 14 days cancellation notice prior to your subscription renewal date, otherwise, your subscription will be renewed for additional one year for all users on the account with no possibility of a refund. 

If your purchase was made through a third-party merchant, such as a reseller, then this merchant’s refund policy applies to your order. Revenue Grid will not issue refunds for purchases made through a third-party merchant.