Gong is only about conversations; its main feature is recording and transcribing calls. As a non-native Salesforce solution, Gong can’t offer a smooth integration, and this causes sync and reporting issues.
Revenue Grid offers a comprehensive view of the revenue cycle, covering pipeline, deals, emails, and documents. As a native Salesforce solution, it integrates seamlessly and supports all Salesforce objects and fields.
The main focus of Gong is top-of-funnel conversations: When there are no calls, transcriptions can’t give you insights into stalled deals. You can’t tell if your pipeline is healthy or if your process is broken.
With Revenue Grid, you can see your entire revenue cycle. You can understand every aspect of your revenue generation process through full visibility into pipeline, deals, customer communication, and relationships.
You can’t adapt Gong to the way you work because it isn’t customizable. Besides, its search functionality doesn’t work properly due to limited filtering options. So, it’s a pain if you need to do an advanced search.
Revenue Grid is fully adaptable to your needs thanks to its flexible sync options. As a native Salesforce solution, it supports all Salesforce objects. With its advanced filtering options, you can search for any object easily.
Gong has a crowded dashboard, and navigation can be confusing, especially for new users. This causes onboarding issues and slows down adoption.
Revenue Grid is easy to use, and your team can figure out how to use it quickly. This allows for a seamless onboarding process and shortens the adoption time.
Gong’s reporting depends on transcribed calls. However, transcripts aren’t always accurate, so you can’t always count on them for reliable reporting.
Revenue Grid captures data directly to Salesforce, which gives you always reportable data. So, you can create accurate reports about customer engagement, sales activity, and communication.
Revenue History
Activity Tracking
Live Pipeline Management
Sales Coaching and Insights
Not enough
