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Revenue Grid vs. Einstein Activity Capture: Superior CRM Data Capture & Control

Overcome the limitations of Einstein Activity Capture. With Revenue Grid, your data is always within reach — secure, reportable, and completely under your control.

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Trusted by 900,000 Salesforce users globally

Ways Revenue Grid outshines
Einstein Activity Capture

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Never Lose Captured Data

With Einstein Activity Capture, email data is accessible for a limited time—six months by default, or up to five years with a paid version.

Revenue Grid ensures your data remains accessible indefinitely in Salesforce, with no hidden time limits. You can auto-save past activities in bulk with our historical sync feature, guaranteeing data continuity even when you migrate.

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Take Full Control Over Your Data

Einstein Activity Capture limits your ability to customize data synchronization, making it difficult to adapt to specific needs. It doesn’t support linking affiliate contacts to opportunities or syncing custom objects, which means critical data is often misplaced or inaccessible.

With Revenue Grid, you get full control over data synchronization. Our solution lets you create custom rules with allowlists and denylists, ensuring the right data is captured, linked, and stored exactly where you need it.

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Deploy On Your Private Cloud

Einstein Activity Capture forces your data onto third-party cloud databases, leaving it vulnerable to potential security risks.

With Revenue Grid, you can deploy on your private cloud for complete control over data security and privacy. It offers full encryption for Salesforce data, supports the Microsoft Graph Security API, and lets admins instantly exclude personal data from AI models when needed.

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Revenue Grid vs. Einstein Activity Capture

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Enstein-logo
Data Ownership & Control
Full control; data stays in Salesforce
Limited access; stored outside Salesforce (in AWS)
Custom Objects Sync
Syncs emails, events, and more to any custom object automatically
Doesn’t support custom object sync
Historical Sync Window
Unlimited historical sync; full data continuity in Salesforce.
Limited data retention - 6 months (default) or up to 5 years (paid).
Email Attachments
Captured and saved in Salesforce
Not supported
Private-Cloud Deployment
Private cloud deployment with full encryption, Azure-hosted metadata, and advanced security controls.
Data stored in third-party clouds; limited security and deployment flexibility.
Email Auto-Cropping
Supports cropping, syncs only latest email to save storage.
Saves full email chains; no selection. No support for cropping to reduce size.
Selective Thread/Conversation Sync
Supported. Sidebar selective sync; users choose which conversations to sync or stop syncing.
Partially supported. Auto-syncs all emails; grouped by Thread ID in Activity Timeline.
Task Configuration & Sync
Full task sync with status mapping.
Flow-based automation only; requires Admin setup.
Selective Logging
User-controlled via Outlook category or Google label; accurate and selective logging.
No user-controlled logging; does not support Outlook categories or Google labels.
Configuration Complexity
Complex configuration
Simple Configuration
Support for Salesforce Partner Community Users
Fully supported - Partner Community users can sync emails, calendar events, and activities seamlessly
Not supported
Multiple Email Support
Supports multiple corporate + Microsoft 365 accounts per user
Doesn’t support both account types simultaneously

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Secure & Private — By Design & By Default

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GDPR compliance

Committed to compliance with
Europe’s General Data Protection Regulation (GDPR).

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CCPA

We collect and process Personal Information under the California Consumer Privacy Act of 2018 (CCPA)

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HIPPA Compliance

Committed to compliance with
Europe’s General Data Protection Regulation (GDPR).

Measured. Proven. Undeniable.

400%
More activity
in CRM
62%
Increase in
productivity
85%
Reduction in
data entry errors
80%
Less time on
scheduling & reporting

Hear it Straight From
Our Customers

Revenue Grid allows us to work much more efficiently by capturing all our Outlook contacts, correspondence, and meetings and updating Salesforce automatically.
Andrew M.
Partnership Manager
Seamless integration with our CRM eliminated our data and pipeline management challenges. Revenue Grid lets our teams focus on building relationships with clients and closing deals.
Shiomi S.
Enterprise Accounts Manager
Remote work made it incredibly hard to help my team execute. With Revenue Signals, I can provide “hold-me-by-the-hand” guidance without being physically present or micromanaging my reps.
Gustavo B.
Senior Director Sales & Strategic Operations

Learn More About Einstein Activity Capture

Yes, if you stop using EAC, all captured activity data will be permanently deleted. Revenue Grid stores everything directly in Salesforce, so your data remains safe and accessible even if you change solutions.
With EAC, email data expires after six months by default (or up to five years if you pay). Revenue Grid keeps your data safe and accessible in Salesforce indefinitely. Plus, with our historical sync feature, you can bulk-save past activities anytime, so nothing ever gets lost.
No, once EAC data expires or is deleted, it cannot be recovered. Revenue Grid prevents this by storing everything permanently in Salesforce where you have full control over backups.
Common EAC issues include sync delays, duplicate activities, and configuration problems. Revenue Grid offers real-time, bidirectional sync with customizable sync rules—allowlists, denylists, and more—so the right data goes exactly where it should, linked and organized perfectly for your needs.
EAC stores data outside Salesforce on third-party clouds, making it unavailable for standard reporting. Revenue Grid automatically saves all your captured activity data directly in Salesforce—no gaps, no hassle. This means you get full, detailed reports exactly when you need them.
No, because EAC data isn't accessible via API, you cannot trigger workflows or use Process Builder. Revenue Grid provides full API access, enabling complete automation and workflow triggers.
Only partially. While EAC Standard is free for Performance/Unlimited editions, it has severe limitations (6-month retention, no API, no custom objects). Full features require expensive add-ons like Sales Cloud Einstein (+$50/user/month).
Revenue Grid costs $30/user/month with all features included. EAC's true cost varies dramatically based on your Salesforce edition - from free with limitations to $50+ per user for full features, plus 30% extra for premium support.
Yes. Premium support costs an additional 30% of license fees, data retention extensions require paid upgrades, and you need Sales Cloud Einstein ($50/user/month) for full functionality.
No, only Salesforce Admins can manage emails in EAC. Revenue Grid puts you in control with customizable sync rules, allowing users to manage their own data effectively.
EAC doesn't support custom object sync. Revenue Grid automatically syncs emails, calendar events, and anything else to your custom objects in Salesforce.
EAC limits how you sync data with minimal customization options. Revenue Grid puts you in control with customizable sync rules—allowlists, denylists, and more—ensuring the right data goes exactly where it should.
Large organizations report performance issues with EAC when syncing high volumes. Revenue Grid's native Salesforce integration ensures smooth performance without degradation.
Einstein Activity Capture recently introduced a beta feature for basic reporting, but it still lacks flexibility and depth. Revenue Grid works seamlessly with all your existing Salesforce reports - they continue working as usual.
No, EAC data is not available through Salesforce's API. Revenue Grid provides full API access for complete automation and integration capabilities.
EAC stores your data on third-party clouds (AWS), which can raise security concerns. Revenue Grid lets you deploy on your private cloud, so you're in 100% control with full encryption and Microsoft Graph Security API support.
EAC has limited control over data usage. Revenue Grid provides instant admin control to exclude personal data from AI models whenever needed.
Revenue Grid offers deployment on your private cloud with full encryption, Microsoft Graph Security API support, and complete control over your data security and privacy.
Revenue Grid captures 100% of your sales data directly inside Salesforce with unlimited retention, full customization, native reporting, and API access - solving all of EAC's limitations while giving you complete control.
Historical data stored in EAC's AWS servers will be lost when leaving EAC. However, Revenue Grid's historical sync feature can help preserve your current Salesforce data and ensure nothing is lost going forward.
Revenue Grid can be deployed quickly with our 24/7 premium support included. Unlike EAC's complex configuration, we provide straightforward setup with dedicated assistance.
Einstein Activity Capture auto-captures emails and events from Gmail and Outlook, but stores them outside Salesforce on AWS servers, creating limitations for reporting, automation, and data control.
While both capture emails and calendars, Revenue Grid stores 100% of data directly in Salesforce with unlimited retention, full API access, custom object support, and private cloud deployment - providing complete control versus EAC's restrictions.
Revenue Grid provides unlimited data retention in Salesforce. EAC limits storage to 6 months (default) or up to 5 years (paid), after which data is permanently deleted.
Yes, Revenue Grid automatically syncs emails, calendar events, and anything else to your custom objects in Salesforce, unlike EAC which only works with standard objects.
Yes, Revenue Grid offers full synchronous support of different corporate and Microsoft 365 emails per user, while EAC can't support different account types simultaneously.
Revenue Grid includes premium 24/7 support with automated monitoring, warning alerts, reviews, and diagnostics as part of your subscription - no additional fees.
Yes, Revenue Grid captures and saves email attachments in Salesforce however you need them. EAC doesn't capture attachments at all.
Yes, Revenue Grid works seamlessly with all Salesforce editions, providing the same comprehensive features regardless of your plan.
Revenue Grid allows deployment on your private cloud with full encryption, giving you 100% control over data security and compliance requirements - unlike EAC's third-party storage.

Capture data on your terms
with Revenue Grid

Leave the sales guessing game behind and help your team win more.

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