The data captured by Einstein Activity Capture is not stored in Salesforce, which means it is not reportable. Furthermore, the data is accessible for 6 to 24 months and then disappears. Einstein Activity Capture is not flexible enough to offer you customizable sync options, and since captured data is stored in third-party databases, security becomes a continuous concern
Activities captured by EAC are not available in standard Salesforce reporting. That means you cannot build reports in Salesforce based on Einstein Activity Capture data.
Revenue Grid captures and saves data directly to Salesforce, so reporting never becomes an issue. You can build reports for important metrics like customer engagement, sales activity, and communication data.
Einstein Activity Capture does not support on-premises deployment, which means your data will be stored on third-party cloud databases and may become vulnerable to security threats.
Revenue Grid can be deployed on-premises or on your private cloud, which puts your team in full control over security and privacy of all customer data. Revenue Grid also offers full encryption for all data passed to Salesforce. We support Microsoft Graph Security API for companies with specific data needs. In addition, our admins can immediately exclude personal data from machine learning models when requested by our customers.
Captured data is reportable in Salesforce
Always accessible data in Salesforce
Flexible and customizable sync options
On-prem or private cloud deployment
Data is stored in third-party databases