Lavender Nguyen

Core UX Writer at Booking.com

Author of articles

Lavender Nguyen is a Freelance Content Writer focusing on writing well-researched, data-driven content for B2B commerce, retail, marketing, and SaaS companies. Also known as an Email Marketing Specialist, she helps ecommerce B2C brands develop high-converting, customer-focused email strategies.

Customer intelligence: definition, benefits, and techniques

The first step in exceeding your customer’s expectations is to know those expectations

Personal selling: advantages, types, strategies, and examples

Make a customer, not a sale

Sales trend analysis

Do not follow trends, start trends

close
expand_less