Lavender Nguyen

Core UX Writer at Booking.com

Author of articles

Lavender Nguyen is a Freelance Content Writer focusing on writing well-researched, data-driven content for B2B commerce, retail, marketing, and SaaS companies. Also known as an Email Marketing Specialist, she helps ecommerce B2C brands develop high-converting, customer-focused email strategies.

How to create sales reports?

Great questions make great reporting

How to conduct a sales win-loss analysis?

Knowing why we win is as valuable as knowing why we lose

Sales operations KPIs and metrics to track

You can’t manage what you don’t measure

close
expand_less