March Release 2018

Leverage fresh capabilities, experiment with new
features, and use advanced functionality to win and
close more deals

• Select your preferred periods of availability (you can add multiple calendars)
• Let SmartCloud Connect insert your accessible time into an email in a wink
• Once, the email has been sent, your recipients can easily pick an exact timeslot that works best for them
• The event is added to both: your calendar and the one of your attendee

• Revenuegrid gives you a personal meeting booking page, displaying your free/busy availability from Google or Outlook calendar
• You can share the URL through your emails, on web pages, add it to your email signature, social profiles or posts
• Your prospects can easily book a meeting with you, selecting the meeting subject, duration, location, and additional attendees
• Be amazed at how easy your calendar fills up with appointments, validating the meeting requests in just one click

Few tricks in Salesforce’
queues-flow management
without leaving Inbox​

• Automatically prefill case-related information from incoming emails, in accordance with custom context rules
• Escalate incoming emails to cases from your Inbox to the right queue
• Automatically create reminders in accordance to SLA response times
• Prefill email templates in coherence with the priority level of the case and other queue-based custom rules
• Leverage contextual case insights specific to each client, without leaving the email

Gain a clear vision on the full
activity timeline of your deals

• Obtain a complete visibility into your upcoming business milestones, as well as finished tasks
• Get a well-defined projection of the forthcoming actions that lead to business wins
• Know exactly what tasks you should do next to close your every deal
• Prefill email templates in coherence with the priority level of the case and other queue-based custom rules
• Easily reveal the context, status, and open issues, linked with your every opportunity, business contact, prospect or account, with each incoming email