To deliver our Services, we engage a select group of trusted third-party sub-processors. The specific sub-processors involved may vary depending on the Services we provide you. All sub-processors are subject to privacy, security and confidentiality assessments before they are engaged and periodically thereafter, and process personal information only on Revenue Grid’s behalf under written data protection terms.
Sub-processors marked “Yes” in the column “Third-Party AI Service Provider” are Third-Party AI Service Providers within the meaning of the Revenue Grid AI Functions Terms and Conditions, available at https://revenuegrid.com/ai-functions-terms-conditions/.
Table A: The list of sub-processors for the following Services: For Activity Capture 360, Revenue Forecasting, Sales Engagement Services, and optional AI Function within the Services (e.g. AI Chat)
| Company | Purpose | Location | Third-Party AI Service Provider |
| Microsoft Corporation | Host core infrastructure and store service-related data (Azure), email communication (M365) | Redmond, Washington, United States One Microsoft Way, Redmond, WA 98052 |
No |
| Microsoft Corporation | Optional (disabled by default): Cloud-based service from Microsoft that provides access to OpenAI’s powerful AI models, including AI Chat functionality | Redmond, Washington, United States One Microsoft Way, Redmond, WA 98052 |
Yes |
| Salesforce Inc. | Manage customer relationship data and support interactions | Salesforce Tower, 415 Mission Street, 3rd Floor San Francisco, CA 94105, United States | No |
| Cloudflare, Inc. | Provide security, DDoS protection, and content delivery optimization | 101 Townsend St, San Francisco, CA 94107, United States | No |
| Twilio, Inc. | Send notifications and facilitate communication via SMS or email | San Francisco, California, United States
101 Spear Street, Fifth Floor, San Francisco, CA 94105 |
No |
Table B: The list of sub-processors for the following Services: Revenue Grid AI-Driven Revenue Action Platform (Pipeline, Meeting, Intel, Records, Mentor assistants etc.), which includes integral AI Functions
| Company | Purpose | Location | Third-Party AI Service Provider |
| AssemblyAI, Inc. | Meeting transcript generation | San Francisco, California, United States 2261 Market Street #4577, San Francisco, CA 94114 |
Yes |
| Cloudflare, Inc. | Provide security, DDoS protection, and content delivery optimization | San Francisco, California, United States 101 Townsend Street, San Francisco, CA 94107 |
No |
| FullStory, Inc. | Analyze user interaction and experience to inform UI/UX enhancements | Atlanta, Georgia, United States
1745 Peachtree Street NW, Suite G, Atlanta, GA 30309 |
No |
| LangChain, Inc. (Langsmith) | Debug, evaluate, and monitor LLM workflows for development and QA | San Francisco, California, United States
501 2nd Street, Suite 120, San Francisco, CA 94107 |
No |
| Langfuse GmbH (a ClickHouse, Inc. company) | Monitor and improve LLM application performance and reliability | Berlin, Germany
Gethsemanestr. 4, 10437 Berlin, Germany |
No |
| Microsoft Corporation | Azure OpenAI Service: cloud-based service from Microsoft that provides access to OpenAI’s powerful AI models. AI Chat functionality | Redmond, Washington, United States One Microsoft Way, Redmond, WA 98052 |
Yes |
| Microsoft Corporation | Host core infrastructure and store service-related data (Azure), email communication (M365) | Redmond, Washington, United States One Microsoft Way, Redmond, WA 98052 |
No |
| OpenAI OpCo, LLC | Process user input and generate responses using large language models (OpenAI API) | San Francisco, California, United States
1455 3rd Street, San Francisco, CA 94158 |
Yes |
| Salesforce, Inc. | Manage customer relationship data and support interactions | San Francisco, California, United States Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105 |
No |
| Serper | Web search API used to retrieve public web search results | 3811 Ditmars Blvd., #1071, Astoria, NY 11105 | No |
| Twilio, Inc. | Send notifications and facilitate communication via SMS or email | San Francisco, California, United States
101 Spear Street, Fifth Floor, San Francisco, CA 94105 |
No |
| 4see, Inc. dba PredictLeads | Company intelligence data (company news and events, job openings, technographics) used to enrich account information | 2035 Sunset Lake RD Newark DE 19702-2600, United States | Yes |