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Revenue Inbox Knowledge Base ❍ Syncing Calendar Items
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    • ❍ PRODUCT FAQs
      • ❍ Salesforce Interactions
      • ❍ Sharing Emails
      • ❍ Syncing Calendar Items
      • ❍ Syncing Tasks & Contacts
    • ❍ RELEASE NOTES, KB UPDATES
        • ❍ Introduction
        • ❍ How Revenue Inbox Works and What It Syncs
        • ❍ Privacy and Security
        • ❍ Using Revenue Inbox Adaptive View
        • ❍ RI Sync and Add-In Functions
        • ❍ Revenue Inbox Plans & Pricing
        • ❍ Supported Email Services
        • ❍ Supported Salesforce Editions
        • ❍ Supported Email Clients for Microsoft Office 365 (with Exchange Online plan)
        • ❍ Supported Email Clients for Microsoft Exchange 2010
        • ❍ Supported Email Clients for Microsoft Exchange 2013, 2016, 2019
        • ❍ Supported Email Clients for Gmail
        • ❍ (MSI implementation only) Supported Email Clients for POP IMAP Servers or Exchange 2007
        • ❍ How to Install and Run Revenue Inbox (Office 365)
        • ❍ How to Install and Run Revenue Inbox Desktop (.MSI) implementation)
        • ❍ How to Install and Run Revenue Inbox in MS Outlook for MacOS
        • ❍ How to Install and Run Revenue Inbox (all configurations)
        • ❍ Revenue Inbox Desktop (.MSI) vs Revenue Inbox Cloud (Web) Implementation Comparison
        • ❍ How to Install Revenue Inbox from a Manifest File or URL
        • ❍ How to Install Revenue Inbox on an Android or iOS Device
        • ❍ Authorizing Revenue Inbox Sync to Work with Your Data
        • ❍ Revenue Inbox Registration Wizard
        • ❍ Using the Add-In with Test Data
        • ❍ How To Change Email Address in Revenue Inbox Account (Office 365)
        • ❍ Recovering a Forgotten Revenue Inbox Password
        • ❍ Viewing Your Revenue Inbox Account Info and Changing Account Password
        • ❍ How to Open RI Sidebar in New MS Outlook Web Interface
          • ❍ Sharing Emails in Salesforce - Ways to Save an Email
          • ❍ How to Save Internal or Blacklisted Emails in Salesforce (Adaptive view)
          • ❍ Tracking Customer Engagement with RI Engagement Panel
          • ❍ Using Salesforce Templates
          • ❍ Sharing Calendar Items in Salesforce
          • ❍ The Updated Save Email/Save Event Dialogs
          • ❍ How to Send Meeting Time Slots
          • ❍ Sharing Calendar Availability
          • ❍ Using Delegated Calendars with Revenue Inbox
          • ❍ Viewing Objects Related to Selected Item
          • ❍ Managing Contacts via Revenue Inbox
          • ❍ Managing Tasks via Revenue Inbox
          • ❍ Searching for Existing Salesforce Records and Creating New Records
          • ❍ Record Description and Add Quick Memo
          • ❍ Working with Activities
          • ❍ How to Work with Salesforce Reports
          • ❍ How to Open Sync Dashboard
          • ❍ Using Revenue Inbox on a Mobile Device
          • ❍ Revenue Inbox Installation on iPhone and Contacts Syncing
          • ❍ Sending and Receiving 360 Degree SMS from Revenue Inbox
          • ❍ How to Work with SpringCM Document Storage from Revenue Inbox
          • ❍ How to Run Revenue Inbox on Citrix XenApp
          • ❍ Opening Websites/LinkedIn profiles of Contacts, Leads, and Accounts
        • ❍ Sharing Emails in Salesforce, An Overview
        • ❍ Revenue Inbox Synchronization Overview
        • ❍ Patterns Applied on Auto-saving
        • ❍ Item Deduplication Mechanisms
        • ❍ Standard Object Fields Mapping Patterns
        • ❍ How RI Sidebar Pinning Works
        • ❍ Revenue Inbox Initial Search and Applied Filters
        • ❍ File Attachments Handling, An Overview
        • ❍ How Revenue Inbox Works with Required Fields and Layouts in Salesforce
        • ❍ Calendar Items Sync Exceptions
        • ❍ Calendar Items Sync Special Patterns - Attendees Lists, Private Items, Item Unsharing and Deletion
        • ❍ Historical Sync & Timezones Matching
        • ❍ Salesforce Custom Buttons Support
        • ❍ Context-Specific Hints
        • ❍ Using the Smart Description Feature
        • ❍ MS Exchange Aliases Handling
        • ❍ Two Not-to-Be-Synced Blacklisting Layers
        • ❍ Customizing Revenue Inbox (full article)
        • ❍ Using the Search by List Customization Setting
        • ❍ Customization Page Notifications Explained
        • ❍ Managing Revenue Inbox Customizations
        • ❍ How to Set Smart Actions Order
        • ❍ Configuring Activities Synchronization Settings
        • ❍ Choosing What to Synchronize
        • ❍ Viewing Synchronization Statistics and Connection Statuses
        • ❍ Resolving Sync Issues
        • ❍ Auto-Cropping of Previous Messages in Email Body
        • ❍ How to Renew Exchange and Salesforce Account Credentials
        • ❍ How to Properly Add a Custom Object to RI Handling Scope
        • ❍ How to Create a Custom View to Work with Closed Cases and Opps
        • ❍ Switching Between Revenue Inbox Interface Views
        • ❍ How to Enable SpringCM in Revenue Inbox
        • ❍ Revenue Inbox Mass Deployment (Office 365)
        • ❍ Installing Revenue Inbox in MS Exchange 2013, 2016, 2019
        • ❍ Available Revenue Inbox Mass Deployment Scenarios
        • ❍ How to Create an Impersonating Email Account
        • ❍ Setting Up Impersonated Access in Revenue Inbox and Configuring Mailbox Access for Organizations and Users
        • ❍ Salesforce Connectivity Tab - Bulk Salesforce Access Authorization
        • ❍ How to Log in to Revenue Inbox Administration Panel
        • ❍ Managing Organizations in Revenue Inbox Administration Panel
        • ❍ Managing Users in Revenue Inbox Administration Panel
        • ❍ Managing Plans for Revenue Inbox Users
        • ❍ Return on Investment and User Status Tools
        • ❍ Monitoring Users and Organizations
        • ❍ Revenue Inbox Admin Panel Special Settings
        • ❍ Special Synchronization Patterns
        • ❍ How to Disable Customization Page for Specific Users
        • ❍ Attachments Handling and Related Settings
        • ❍ How to Enable The Country Picklist for Contacts
        • ❍ How to Enable Advanced Calendaring (Recurring Events Sync and Deduplication Prerequisite)
        • ❍ Deactivating Revenue Inbox
        • ❍ Setting Up Invisible Suite Managed Package in Salesforce
        • ❍ RI Managed Salesforce Package Setup and Contents
        • ❍ How to Add the Attendees Management Component
        • ❍ How Revenue Inbox Works With EWS
      • ❍ Resolving Firewall Issues
      • ❍ Clearing Internet Explorer Cache & Cookies to Refresh Revenue Inbox
      • ❍ How to Update Revenue Inbox Desktop (.MSI) Implementation
      • ❍ How to Resolve the Add-In Could Not Be Started Error
      • ❍ How to Resolve RI Icons Are Greyed Out in the Ribbon
      • ❍ How to Resolve RI Icons Are Replaced by Placeholder Icons in the Ribbon
      • ❍ Revenue Inbox and Salesforce API Calls Limit
      • ❍ Troubleshooting Revenue Inbox Desktop (.MSI) Implementation
      • ❍ Sync Issues Error Codes
      • ❍ Introduction to RI Chrome Extension for Salesforce and Gmail
      • ❍ Mass Deployment of Revenue Inbox Chrome Extension
      • ❍ How to Create a Gmail Service Account
      • ❍ Mass Provisioning of Chrome Extension End Users
      • ❍ Signing Up with Revenue Inbox for Salesforce and Gmail
      • ❍ Using Revenue Inbox for Salesforce and Gmail
      • ❍ The Book Me Feature in RI for Salesforce and Gmail
      • ❍ The Time Slots Feature in RI for Salesforce and Gmail
      • ❍ How to Disable or Remove the Extension
      • ❍ Opening Revenue Inbox Add-In in Outlook (Classic view)
      • ❍ Viewing Salesforce Records Related to your Email (Classic view)
      • ❍ Working with Opportunity Products (Classic view)
      • ❍ Customizing Revenue Inbox (Classic view)
      • ❍ How to Share an Email Instantly (Classic view)
      • ❍ Managing Calendar Events (Classic view)
      • ❍ Managing Emails (Classic view)
      • ❍ Managing Support Cases (Classic view)
      • ❍ Managing Tasks (Classic view)
      • ❍ Merging Duplicate Records (Classic view)
      • ❍ Exploring Your Improved Mailbox (Classic view)
      • ❍ Searching for Existing Salesforce Records and Creating New Records (Classic view)
      • ❍ Managing Contacts (Classic view)
      • ❍ Sharing Calendar Availability (Classic view)
      • ❍ Tracking Customer Engagement (Classic view)
      • ❍ Using Chatter (Classic view)

    Synchronize your calendar items¶

     

    • How to share calendar items automatically
    • How to share calendar items selectively
    • How to save files attached to calendar items
    • How to auto-create Leads or Contacts for attendees not registered in Salesforce
    • How to synchronize series of recurring meetings
    • Learn more about specific synchronization patterns
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