Other SAP Cloud for Customer SSI Resources

 

Main learning resources

• SAP Help Portal, SSI for MS Outlook guides
• SAP Help Portal, SSI for Gmail guides

 

 

SSI video guides

• Admin video guide: how to set up the solution in MS Exchange
• User video guide: how to use SSI for MS Outlook
• User video guide: how to use SSI for Gmail

 

 

Installation & configuration

• Manage installation of SAP Cloud for Customer SSI for MS Outlook

• How to deploy SAP Cloud for Customer SSI for MS Outlook

• How to set up SAP Cloud for Customer SSI for Gmail

• How to switch from SAP Cloud for Customer Add-In for MS Outlook to SAP Cloud for Customer SSI for MS Outlook

• How to confirm Exchange Credentials and start SSI Sync

• How to set the language to be used in the SSI interface

 

 

How to use the SAP solution

• SSI basics

• How to open SSI Sidebar

• How to manage E-Mails

• How to manage Contacts

• How to manage Tasks

• How to manage Appointments and Visits

• How to handle sync issues

• How to renew account credentials

• How to use SSI for Gmail