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Supported Email Clients for Exchange 2007

Important

This RI use scenario is a beta feature, for which RevenueGrid.com cannot guarantee full stability.

 

Find the list of compatible email clients below. Note, it’s recommended to update your email client to the latest version for the best experience with Revenue Inbox.

No special Add-In integration is supported for MS Exchange 2007, Revenue Inbox can only interact with it only via RI Sync engine.

Email Client Supports Sync Supports Sidebar Add-In
Microsoft Outlook 2013, 2016, 2019 for Windows Yes** Yes+Pin*
Microsoft Outlook 2016, 2019 for Mac Yes** Yes**
Outlook app for iOS or Android Yes** Yes**
Any other desktop or mobile client 
that can be connected to Microsoft Exchange 
and supports folders and/or categories, e.g. iOS Mail app
Yes** No

* What does ‘Yes+Pin’ mean? Sidebar Add-In could be ‘pinned’, so you do not need to reopen it each time browsing different emails or meetings in your email client.
** This is a beta feature possibility only compatible with the MSI (Desktop) RI implementation, and no full stability is guaranteed. You need to connect your POP/IMAP account with any Outlook.com/Office 365 account to use this functionality. Don’t worry - your email address won’t be changed to @outlook.com, you’ll still use your current POP/IMAP-driven email address. Here are the quick steps:

  1. Create Outook.com/Office 365 account or use any existing one you have access to.
  2. Connect your POP/IMAP account to this Outlook.com/Office 365 account using this instruction from Microsoft.
  3. Add Outlook.com/Office 365 account to email client where you want to use Add-In.
  4. Enable Add-In for Outlook.com/Office 365 account. ‘Installing Revenue Inbox Outlook Add-In’ section of this KB article has more info about this.

   

Browsers

Since Revenue Inbox is a cloud solution, if used in Office.com/Outlook.com, it can run in a browser. Please check browser’s compatibility and update your browser to the latest version for the best experience with Revenue Inbox.

Browser Support
Chrome Full
Internet Explorer 11 Full
Safari (incl. the iOS version) Full
Android Mobile browser Full
MS Edge Compatible
Internet Explorer 10 Compatible
Firefox Compatible
Opera Compatible
Internet Explorer 9 or lower No

Note

If your email client is Microsoft Outlook for Windows, please make sure that you have the latest version of MS Edge installed in your system because it is used to render the Sidebar in MS Outlook.